TY  - BOOK
AU  - Kanji, Gopal K and Asher, Mike 
TI  - 100 methods for total quality management 
SN  - 8170365716
U1  - 658.56205 KAN  
PY  - 1996///
CY  - Sage publications 
PB  - New Delhi 
KW  - MANAGEMENT
ER  -