000 00327nam a2200097Ia 4500
008 220120s9999||||xx |||||||||||||| ||und||
100 _aArnab De and Ashish Dogra and Nishanth
_912366
245 0 _aCustomer relation management
260 _aCoorg Institute of Technology
_bPonnampet
_c2011
650 _aELECTRONICS AND COMMUNICATIONS
999 _c137953
_d137953