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020			_a81-203-2238-X
082			_a658.403 8 SCH
100			_aSchiesser, Rich _93347
245		0	_aIT system management
260			_aPrentice hall of india _bNew Delhi _c2003
300			_b295
650			_aMANAGEMENT
999			_c171446 _d171446