000			00404nam a2200145Ia 4500
008			220217s9999||||xx |||||||||||||| ||und||
020			_a9788131732274
082			_a658.403 8 BES
100			_aBesterfield, Dale H and others
245		0	_aTotal quality management
250			_a3rd
260			_aPearson education of asia _bNew Delhi _c2012
300			_aXXI, 558p. _b499
650			_aMANAGEMENT
999			_c183640 _d183640