000 00404nam a2200145Ia 4500
008 220217s9999||||xx |||||||||||||| ||und||
020 _a9788131732274
082 _a658.403 8 BES
100 _aBesterfield, Dale H and others
245 0 _aTotal quality management
250 _a3rd
260 _aPearson education of asia
_bNew Delhi
_c2012
300 _aXXI, 558p.
_b499
650 _aMANAGEMENT
999 _c183641
_d183641